In the financial data market, the implicit standard is an obligation of means. Providers commit to collecting as much data as possible, multiplying sources, maintaining infrastructure availability. What that data actually does once delivered — its real quality, its consistency, its completeness — is rarely contracted.
At hmdata, we made the opposite choice.
Our commitment is an obligation of results. That means we don't deliver a raw data feed hoping it will be usable. We deliver consolidated, controlled, reliable data — and we are contractually accountable for it.
What this means in practice
We consolidate sources for every asset class covered, eliminating the fragmentation and redundancies that come with traditional multi-provider approaches.
We apply systematic quality controls to every flow, with automated detection of anomalies, inconsistencies and missing data.
We investigate anomalies. When a data point is incorrect or missing, it is not on the client to detect and flag it. It is our responsibility to identify, trace and correct it.
We deliver a single, reliable feed, directly integrable into client systems, with no residual reconciliation work.
A commercial model aligned with this logic
This approach is directly reflected in our contracts, built around two principles.
The first is exit flexibility. Our clients can terminate the contract with short notice. We don't hide behind rigid multi-year commitments. If we don't deliver, the client must be free to leave.
The second is SLA-based billing. If the quality and timeliness commitments we make are not met, we do not bill. This is not boilerplate language. It is the direct translation of our positioning: we only invoice what we have actually delivered.
Why this changes everything
Most data-providing contracts implicitly shift operational risk to the client. The client detects errors, chases the provider, absorbs delays and inconsistencies inside their own processes.
At hmdata, that risk stays on our side. That is what defines a fully managed service in the real sense of the term — not just technically, but in terms of accountability.
